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When Shelf Space Stops Mattering, What Does a College Actually Own?
I remember walking across campus late one night when I was a university web director. I realized something fundamental had changed on campus as I walked through a computer lab that used to be packed and found almost no one there. Years earlier, that room was a bottleneck. Students waited for stations. Access was managed. Space mattered. That night, the lab was clean, fully powered on, and nearly empty. Nothing was broken. Students were still learning. They just no longer need

Jeff Dillon
2 min read


The Clock Is Ticking: Higher Ed's Digital Accessibility Reckoning Arrives in 2026
Here's a date you need to burn into your calendar: April 24, 2026. That's when the excuses run out. That's when "we're working on it" becomes legally insufficient. That's when public colleges and universities must prove their digital properties (websites, LMS platforms, mobile apps, the whole ecosystem) meet federal accessibility standards. For decades, accessibility in higher education meant concrete and steel: ramps, elevators, captioning. In 2024, the federal government ma

Jeff Dillon
8 min read


Five Leaders Shaping the Future of Higher Education Digital Experience
As we close out 2025, it's worth looking back at a year that felt different for higher education. The conversations shifted. The pressure points became clearer. And a handful of leaders stepped up with frameworks, tools, and ideas that actually moved institutions forward. This wasn't a year for grand proclamations. It was a year for practical solutions. Students showed up with higher expectations and shorter attention spans. Search behavior evolved faster than most content st

Jeff Dillon
6 min read


Beyond the Homepage: Why AI- Search Is the New Battleground for Winning AI-Native Students
Your team just launched a gorgeous homepage redesign, polished visuals, sharp messaging, and flawless branding. Leadership loves it. Faculty champions it. It is everything a modern university homepage should be. But here is the shift marketers are not talking about loudly enough: Today’s prospective students rarely walk through the “front door” you have spent months perfecting. They slip in through side doors such as search results, program pages, FAQs, and content deep in yo

Jeff Dillon
5 min read


Thriving in the Era of Uncertainty: How Higher Education Can Future-Proof the Digital Campus
Higher education stands at the edge of its most challenging chapter yet. The demographic cliff has arrived, with a 15% enrollment decline between 2010 and 2021. Meanwhile, budgets shrink, political scrutiny intensifies, and students expect digital experiences that rival Silicon Valley's best. This perfect storm isn’t just reshaping higher education, it’s an awakening. The institutions that thrive will reimagine their digital foundations and embrace future-proof digital campus

Jeff Dillon
3 min read


Trump Higher Education Compact: What It Means for U.S. Universities and Tech Education
On October 2, 2025, the Trump administration distributed a higher education policy framework referred to as the Compact for Academic...

Jeff Dillon
4 min read


Anthology Bankruptcy: What Blackboard’s Future Means for U.S. Higher Education
The Breaking Point for One of Higher Ed’s Biggest Tech Players Anthology, the parent company of Blackboard, filed for Chapter 11...

Jeff Dillon
3 min read


The $100,000 H-1B Visa Fee That Could Cripple University Innovation
The White House just dropped a bombshell on higher education, and most university leaders don't even realize it yet. A new $100,000 fee...

Jeff Dillon
3 min read


How Design Systems Became Higher Education’s Secret Competitive Advantage
A prospective student visits your university's main website and loves the sleek, accessible design. Excited to learn more, they click...

Jeff Dillon
6 min read


From Spark to Surge: How AI Dominates Y Combinator and Why Higher Ed Should Pay Attention
Sam Altman once joked that Y Combinator startup batch size rivals a small nation’s GDP plan. He might have been half-kidding, but the...

Jeff Dillon
5 min read


From 2,000 Sites to One Vision: How Cambridge Tamed Its Digital Estate
Picture this: A brilliant high-school senior googles "physics at Cambridge" and lands on a promising course page. But when they try to...

Jeff Dillon
7 min read
Beating the Enrollment Cliff with AI: Transforming Campus Search and Student Experience
Picture this: you're a student in a vast university, trying to navigate through tons of info on courses, clubs, and whatnot. It's like...

Jeff Dillon
10 min read


Updates While You Sleep: Automated Website Maintenance and Accessibility for Stress-Free University Operations
What if your university's websites could stay secure, compliant, and current without consuming your team's nights and weekends? What if...

Jeff Dillon
6 min read
AI in Higher Education 2025: Complete Guide to Choosing the Right LLM Platform for Your University
Discover why 53.6% of universities haven't adopted AI yet. Complete 2025 guide comparing ChatGPT, Claude, Copilot & more LLM platforms for higher education.

Jeff Dillon
5 min read
The Harvard Canary in the Innovation Coal Mine
On May 22, 7,000 international students at Harvard University became pawns in a political game that threatens to undermine America's greatest competitive advantage.

Jeff Dillon
4 min read


From Midnight Deployments to Unicorns and Rainbows: The UCLA Digital Transformation Story
"During major deployments, we found ourselves working through the night," Paul Babin, Web Systems Manager at UCLA's David Geffen School...

Jeff Dillon
7 min read
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